Your privacy matters to us. This Privacy Policy explains how Inner Mixologist, LLC collects, uses, and protects your personal information when you visit our website or make a purchase. By using our Site, you agree to the practices described here.
1. Who We Are
Inner Mixologist, LLC is a limited liability company organized in South Carolina that curates cocktail and mocktail experience kits. Our website is located at www.innermixologist.com.
For privacy-related questions, contact us at: cheers@innermixologist.com
2. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our Site.
Information you provide:
- Name, email address, and mailing address when you place an order or create an account
- Payment information (processed securely by Stripe — we do not store your card details)
- Your quiz responses, flavor preferences, and archetype results when you take our quiz
- Messages or inquiries submitted through our contact form
- Email address when you subscribe to our newsletter or waitlist
Information collected automatically:
- Browser type, device type, and operating system
- IP address and general location (city/region level)
- Pages visited, time spent on the Site, and referring URLs
- Cookie and tracking data (see Section 7)
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and subscriptions
- Send order confirmations, shipping updates, and customer service communications
- Deliver your personalized quiz results and recommended kit pairings
- Send our newsletter and marketing emails (only if you have opted in)
- Improve our products, website, and customer experience
- Comply with legal obligations and prevent fraud
- Analyze website traffic and usage patterns via Google Analytics
4. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business:
- Stripe — payment processing. Stripe's privacy policy governs how they handle your payment data.
- ShipStation / Shipping carriers — to fulfill and ship your orders. Your name and shipping address are shared to complete delivery.
- Mailchimp — to manage our email list and send marketing communications. Your name, email, and quiz results may be stored in Mailchimp if you opt in to email communications.
- Google Analytics — to analyze Site traffic and usage. This service collects anonymized data about how visitors interact with our Site.
- Subbly — our website and subscription management platform.
We may also disclose your information if required by law or to protect the rights, property, or safety of Inner Mixologist, LLC or others.
5. Email Communications
We send transactional emails (order confirmations, shipping updates) and marketing emails (newsletters, product announcements). Marketing emails are sent only to individuals who have opted in.
You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email. Opting out of marketing emails will not affect transactional communications related to your orders.
We do not currently send text messages (SMS) to customers.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide ongoing services, and comply with legal obligations. If you wish to request deletion of your information, please contact us at cheers@innermixologist.com.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience and analyze Site performance. These include:
- Essential cookies — required for the Site to function (e.g., shopping cart, session management)
- Analytics cookies — used by Google Analytics to understand how visitors use our Site (anonymized)
- Marketing cookies — used by Mailchimp to track email campaign performance
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. By using our Site, you consent to our use of cookies as described here.
8. Age Requirement and Children's Privacy
Our Site is intended for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we learn that we have collected information from a person under 21, we will delete that information promptly.
9. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Payment transactions are encrypted via SSL and processed through Stripe's secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal and contractual obligations)
- Opt out of marketing emails at any time
- Opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on
To exercise any of these rights, please contact us at cheers@innermixologist.com.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a new effective date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Governing Law
This Privacy Policy and your use of our Site are governed by the laws of the State of South Carolina.
14. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
